We started as a family business, and we have kept our essence all through the expansion that has happened over the years. Our management team represents that same congenial which is consistent in everything Twiga Stationers & Printers does. That’s why our stationery, hygiene, packaging and paper products are found in retail networks, schools, offices and homes across the greater East African region. We also believe in building lasting relationships with our employees, customers and suppliers, both locally and internationally, as this helps to achieve sustainable growth that is universally beneficial.
An integral part of Twiga is to consistently adhere to the ethical and sustainable delivery of quality products. We are guided by a strong principle of selection as we carefully source our paper and raw materials, to ensure the safety and satisfaction of our customers.
Happy customers are essential to our success. We recognize that we can only achieve total customer satisfaction by understanding what the customer truly wants and then developing products to meet their diverse needs.
We acknowledge that our strength and our competitive advantage lays in defining common goals with our staff, suppliers and customers. Through them we continually learn as we share ideas, knowledge and experiences. We encourage cooperative efforts at every level and across all activities within our company.
CREATING VALUE
Every time we provide quality stationery, hygiene, packaging and paper products, we aim to create a lasting impression that keeps our customers coming back for more. Through continuous innovation, probing the evolving customer needs, and keeping an eye on global developments, we ensure that our customers have the best that the world has to offer.
SUSTAINABLE DEVELOPMENT
Twiga is conscious of its environmental responsibility. Through our enlightened management approach, we recycle the paper waste produced in the manufacturing process in order to reduce environmental degradation. We also invest in the community through various Corporate Social Responsibility projects in order to support and participate in building a literate and healthy nation.
PARTNERS & SUPPLIERS
Twiga’s diverse network of partners and suppliers continues to inspire and improve the impact in our communities. Our vision and mission are aligned through sustainable and eco-friendly practices within our organization, while creating long-lasting relationships and addressing the needs of our customers. We work synonymously with our partners and suppliers in order to create and distribute products that are for the benefit and well-being of our community at large.
Awards & Accreditations
Twiga has been certified with ISO 9001:2015 Quality Management Systems. We have ongoing independent reviews to ensure that we retain our accreditation.
Twiga has also been certified with ISO 45001:2018 Occupational Health and Safety Standards certification and ISO 14001:2004 Environmental Standards certification.
All our products are certified and approved by the Kenya Bureau of Standards and contain the Diamond Mark of Quality which demonstrates excellence in production processes and manufacturing quality.